Refund policy

30-day returns: You can return any item within 30 days of receiving your order. Items must be unworn, in their original condition and packaging. To start a return, fill in the return form at https://naoimi.com/pages/returns. Return shipping costs are paid by the customer. Damaged or wrong items are replaced or refunded at no cost. Your statutory 14-day right of withdrawal (EU) remains unaffected: https://naoimi.com/pages/right-of-withdrawal. Contact: naoimishop@gmail.com